Peter Wade assists in the bookkeeping and payroll department of MJB Avanti. The case study he provides demonstrates the constraints and hassle of HMRC that we have to contend with on a daily basis. This is Peter’s case study with a happy ending!….
Appealing Payroll Penalties
A company was taken over last year by another firm. After a year of owning the company, HMRC started to send them fines for unpaid submissions.
I was asked to investigate on their behalf. This resulted in constant communication back and forth with the various departments at HMRC.
HMRC first told me to send an Employment Payment Summary (EPS) to indicate that the company had finished trading.
We hoped that was the end of the matter, but they received another letter saying the penalties still stood.
HMRC finally said that we need to send a letter of appeal against it, which we did promptly asking for the penalties to be removed.
After a few weeks we received another letter saying that the penalties have been removed and they will not take any further action
This was my first time dealing with HMRC, it was a good experience, especially with something like this and the result was satisfying for all concerned.