Avanti Culture Statement
The benefits of a strong corporate culture are both intuitive & supported
Sincerity
We are genuinely in business to provide the very best service possible to our clients, to help them achieve their goals.
Honesty & Integrity
We will not embellish the facts but ensure our clients are given the full facts in all matters.
Passion
We are passionate about the goals of our company and to helping; our clients achieve their goals with our professional yet fun approach to accountancy and taxation services.
Excellence
Accuracy is vital and we strive to achieve excellence in all that we do. To provide a range of products and services that increases the efficiencies and productivity of our clients.
Reliability
We must be reliable, we must meet deadlines, and we must be available for clients when they most need us.
Referrals
We want to provide a service that our clients will refer to their colleagues, friends and family – there is no better thank you than referring our services and we recognise that fact by always saying thank you.
Proactivity
We will provide a proactive service that helps our clients in their day-to-day business, personal and financial challenges.
Approachable
We will be approachable, friendly and we will not use jargon that the clients cannot understand. Our clients are comfortable to ask us any questions that will help them in their business and financial decisions.
Education
We learn from our mistakes. We constantly strive, grow and master to help fellow colleagues, and clients. We are educators and allow clients to make their own intelligent decisions about their future, remembering it is their future. We impart practical and usable knowledge.
Team
Whenever we interact with another member of the team, we treat them at least as well as we would our best customer; with politeness, courtesy and the desire to help them achieve their personal goals.
Client Satisfaction
We are responsible and accountable for our actions and the results. To ensure that all customers benefit fully from The Avanti Group (UK) Ltd we provide a high standard of customer support. Feedback is monitored and the products and services we supply, continually improving in response to customer feedback.
Pride
We take pride in our work. We are proud of the business we work for and its achievements. We take pride in the knowledge that our business is helping others achieve their goals through a path that is less stressful, because of the service we provide.
Positivity
Positive thinking is contagious. People around you pick up on your attitude of mind and are affected accordingly. We think about happiness, good health and success for our firm and our clients’.
Attitude
We believe it is our attitude towards our clients and not just our aptitude that determines our own company’s altitude.
Leading-Edge
All services from software development through to accounts and tax preparation are thoroughly tested before it is released to our customers all programmes developed/designed and used within The Avanti Group (UK) Ltd, are recognised and are an established methodology.